You'll find its category (for example, Cat 5, Cat 5e, Cat 6 or Cat 6e) printed along the cable.
One end goes into your device and the other into your modem. Ethernet cables that are Cat 5 or below limit the speed to 100Mbps, so the results you get may not be accurate.Īn ethernet cable has an RJ45 plug on each end. It's best to run your speed test on a computer or laptop connected to your modem by an ethernet cable that's Cat 5e or above. There are three options: Spark New Zealand Auckland, Spark New Zealand Wellington and Spark New Zealand Christchurch. Test your speed at Ĭhoose your nearest Spark server from the drop-down menu. You can also test your speed on the Speedtest website, but using a browser can reduce the speed shown when the connection goes above 100Mbps. For best results, we recommend the following:įor the most accurate results, download the Speedtest app and use it to measure your speed. Measure the download and upload speeds of your internet by taking a speed test. Learn how to use the Check Connection tool Test your speed This tool automatically checks your home network and broadband connection for problems. Prior to testing your speeds, we recommend trying the Check Connection tool. Pings of 100ms or below are average, while lower numbers in the 30s and below are exceptional, providing a smooth gaming experience.Find why you're not getting the internet speeds you think you should be getting. This is particularly important when playing video games. Ping: Also known as latency, this is your connection’s reaction time. The lower the jitter, the better these connections will be. If your connection has a lot of jitter you may find that your video call audio quality isn’t good or your calls often drop. Jitter: Your broadband’s time delay when sending data. Upload speeds of 3 Mbps and above are considered good, however, if you frequently video call or stream you will benefit from a higher upload speed. Upload speed: How fast your internet connection can send information (for example, sending an email or video calling). The speed you require depends on your needs, for example, a large family with multiple devices would benefit from 400 Mbps or more. Your internet speed test result will tell you how well your internet is performing in these four key areas:ĭownload speed: The number of Mbps it takes to download data from a server (for example, images or videos).
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